Notifications inform you of all the activity on your account in real-time. Notifications can be delivered by Webhook, email, or SMS and are customizable based on the Customer and a range of other parameters. For example, send receipts or alerts and trigger other business processes, such as shipping or correspondence.
Here are the Notification key parameters:
| Event | a type of action on your account |
| Template | a saved draft for a type of action |
| Notification | communication supported by a template and triggered by an event |
Notification events help diagnose any issues and act on amendments:
| Notification Events | Description |
|---|---|
| Transaction Success | a transaction has been processed successfully |
| Transaction Failure | a transaction has failed |
| Subscription Creation Success | a new subscription has been successfully created |
| Subscription Creation Failure | an attempt to create a new subscription has failed |
| Subscription Finished | a subscription plan has expired, either due to finalised recurring payments or the reached target amount |
| Subscription Updated | an existing subscription has been updated |
| Subscription Failed | a subscription payment has failed |
| Transaction by Subscription Complete | a subscription transaction has been successfully processed, separately from any one-off transactions. |
| Transaction by Subscription Failure | a subscription transaction has failed, separately from any one-off transactions. |
| Subscription Updated | a subscription has changed its amount, date, frequency, or any other element of the original plan |
| Refund Requested | a requested refund for a specified transaction |
| Refund Successful | a processed refund for a specified transaction |
| Refund Failed | a refund request has failed |
| Customer Card Expiration Warning (-1 month) | your customer’s stored card is 1 month away from expiring |
| Transfer Pending | a transfer has been created but not yet processed |
| Transfer Requested | a transfer has been created and processed at once |
| Transfer Partially Approved | a transfer has been partially approved |
| Transfer Partially Declined | a transfer has been partially declined |
| Transfer Declined | a transfer has been declined |
| Transfer Approved | a transfer has been approved |
| Reversal Transaction Success | a transaction has been successfully reversed |
| Reversal Transaction Failure | a transaction has not been reversed/the reversal of the transaction failed |
| Report Generated Successfully | a charge report has been created |
| Report Failed | a charge report request has failed |
| Fraud Check In Review Async Approved | a fraud transaction has been approved |
| Fraud Check In Review Async Declined | a fraud transaction has been declined |
| Fraud Check In Review | a fraud transaction is in review |
| Fraud Check Success | a fraud check has been successful |
| Fraud Check Failed | a fraud check has failed |
| Fraud Check Transaction In Review Approved | a fraud transaction has been approved |
| Fraud Check Transaction In Review Declined | a fraud transaction has been declined |
| Fraud Check Transaction In Review Async Approved | a fraud transaction has been approved |
| Fraud Check Transaction In Review Async Declined | a fraud transaction has been declined |
| Standalone Fraud Check In Review | a standalone fraud transaction is in review |
| Standalone Fraud Check In Success | a standalone fraud transaction has been processed successfully |
| Standalone Fraud Check Failed | a standalone fraud transaction has failed |
| Standalone Fraud Check In Review Approved | a standalone fraud transaction has been approved |
| Standalone Fraud Check in Review Declined | a standalone fraud transaction has been declined |
| Standalone Fraud Check In Review Async Approved | a standalone fraud transaction has been approved |
| Standalone Fraud Check In Review Async Declined | a standalone fraud transaction has been declined |