Download Reports from Charges

To download relevant Transaction data in CSV format:

  1. Go to Charges > View Mode > Download Report > All Filtered Items or Just This Page.

Download either a single page with 10, 25, 50 or 100 rows or all filtered items based on one or more of the criteria below:

  • First and Last Name
  • Email, Reference
  • External ID
  • Charge ID
  • Date range
  • Payment Service
  • Vault Token
  • Transaction Type
  • Status
  • Amount
  • Last 4 digits of the card
  • Customer ID
  • Subscription ID

Note: For reconciliation discrepancy, Paydock uses ISO 4217 standards to truncate transactions in all currencies to 2 digits after the decimal, without any rounding, e.g.30.895 is truncated by us to 30.89.

Note: If the Download buttons are not working, allow pop-ups for Paydock's URL (https://app-sandbox.paydock.com/ or https://app.paydock.com/ ) in the browser.