Notification events

Notifications inform you of all the activity on your account in real-time. Notifications can be delivered by Webhook, email, or SMS and are customizable based on the Customer and a range of other parameters. For example, send receipts or alerts and trigger other business processes, such as shipping or correspondence.


Here are the Notification key parameters:

Event a type of action on your account
Template a saved draft for a type of action
Notification communication supported by a template and triggered by an event

Notification events help diagnose any issues and act on amendments:

Notification Events Description
Transaction Success a transaction has been processed successfully
Transaction Failure a transaction has failed
Subscription Creation Success a new subscription has been successfully created
Subscription Creation Failure an attempt to create a new subscription has failed
Subscription Finished a subscription plan has expired, either due to finalised recurring payments or the reached target amount
Subscription Updated an existing subscription has been updated
Subscription Failed a subscription payment has failed
Transaction by Subscription Complete a subscription transaction has been successfully processed, separately from any one-off transactions.
Transaction by Subscription Failure a subscription transaction has failed, separately from any one-off transactions.
Subscription Updated a subscription has changed its amount, date, frequency, or any other element of the original plan
Refund Requested a requested refund for a specified transaction
Refund Successful a processed refund for a specified transaction
Refund Failed a refund request has failed
Customer Card Expiration Warning (-1 month) your customer’s stored card is 1 month away from expiring
Transfer Pending a transfer has been created but not yet processed
Transfer Requested a transfer has been created and processed at once
Transfer Partially Approved a transfer has been partially approved
Transfer Partially Declined a transfer has been partially declined
Transfer Declined a transfer has been declined
Transfer Approved a transfer has been approved
Reversal Transaction Success a transaction has been successfully reversed
Reversal Transaction Failure a transaction has not been reversed/the reversal of the transaction failed
Report Generated Successfully a charge report has been created
Report Failed a charge report request has failed
Fraud Check In Review Async Approved a fraud transaction has been approved
Fraud Check In Review Async Declined a fraud transaction has been declined
Fraud Check In Review a fraud transaction is in review
Fraud Check Success a fraud check has been successful
Fraud Check Failed a fraud check has failed
Fraud Check Transaction In Review Approved a fraud transaction has been approved
Fraud Check Transaction In Review Declined a fraud transaction has been declined
Fraud Check Transaction In Review Async Approved a fraud transaction has been approved
Fraud Check Transaction In Review Async Declined a fraud transaction has been declined
Standalone Fraud Check In Review a standalone fraud transaction is in review
Standalone Fraud Check In Success a standalone fraud transaction has been processed successfully
Standalone Fraud Check Failed a standalone fraud transaction has failed
Standalone Fraud Check In Review Approved a standalone fraud transaction has been approved
Standalone Fraud Check in Review Declined a standalone fraud transaction has been declined
Standalone Fraud Check In Review Async Approved a standalone fraud transaction has been approved
Standalone Fraud Check In Review Async Declined a standalone fraud transaction has been declined
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