Remove Payment Source from Customers

To remove a Payment Source directly from the Customer's record:

  1. Go to Customers > View All > Actions > Edit for the specified Customer. You can use the filter option or browse the list.
  2. Scroll to the Payment Sources > Actions > Remove for the specified Source.
  3. Confirm with Remove.

Note: Each Customer has an assigned default payment source. You cannot delete any payment sources if the Customer only has one available.

Note: It’s important to flag that once a Payment Source has been deleted, you cannot recover it.

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