Update Payment Source expiry date from Customers
To update the expiry date of a Payment Source directly from the Customer's record:
- Go to Customers > View All > Actions > Edit for the specified Customer. You can use the filter option or browse the list.
- Scroll down to Payment Sources > Actions > Edit for the specified Source.
- Insert new Expiration month, year and CVV.
- Click on Update Expiry.
To update the expiry date of a Payment Source from Subscriptions, go here.
Note: An error while updating a credit or debit card’s expiry date is most likely related to the security settings of the Gateway or the Acquirer. As a PCI-DSS compliant Service provider, we cannot store the CVV numbers. In many cases, a card's CVV must be submitted along with the new card expiry date to update it. We recommend creating a new Customer record in this instance.