Priority of Rules

Smart routing processes payments when the charge meets the first Rule's criteria. If the requirement is unfulfilled, the prioritisation feature attempts the processing according to the second rule. The engine will continue to apply the same logic in descending order.

To change the prioritisation of multiple Rules:

1. Go to Rules > Routing or Charge Reject.
2. Hover over a Rule and drag it up or down to change the processing order.

Note : The default Payment Gateway  for the entire account under Services overrides  the Rules  part of the account. Paydock will channel all Charges to the default Gateway unless there is an issue with that Service.

Go to timestamp  2:17  in the video.