Password reset within Dashboard

For security reasons, all Users are required to reset their passwords every 90 days. The system will display a pop-up notification to change the password every time the User attempts to log in within the 5 days period before the password expires.

New password requirements:

  • a minimum of 14 characters;
  • one uppercase;
  • one lowercase;
  • one number;
  • one special character;
  • cannot duplicate the last 15 passwords;

Password details can be viewed and updated from the Profile Menu. Go to the top corner of the dashboard’s left-hand side. Click on your name to expand the list of options. 

To reset your password from your Dashboard within the 90-day period:

  1. Go to Profile menu > User Settings > Personal / User details.
  2. Fill in the New Password, Repeat Password (New password) and your Current Password.
  3. Click on Change Password.

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