Billing details can be viewed and updated from the Profile Menu. Go to the top corner of the dashboard’s left-hand side. Click on your name to expand the list of options.
To add or update your Company’s billing information:
- Go to Profile menu > My Billing > Payment Details.
- Update details for a Credit card or Bank account.
- Click Submit card (for the credit card) or Submit (for the bank account).
Note: Issuing Company’s invoices/billing via the Company’s email address is unavailable. Please, refer to the Audit section for an alternative to this functionality.
To review your Company billing plans:
- Go to Profile menu > My Billing > Plan.
The Available Plans display all available plans in your account.
The Account Statistics display the statistics for each plan:
- Recurring Transactions- the number of successful or failed recurring Transactions.
- One-Off Transactions - the number of successful or failed one-off Transactions.
- SMS Statistics - the number of sent SMS Notifications for the unpaid plan or total plan Subscriptions (not related to Notifications).
- Total - the number of Subscriptions and Total, Failed or Unpaid Transactions.