All Systems Operational
Uptime over the past 90 days. View historical uptime.
Paydock Platform Operational
90 days ago
100.0 % uptime
Today
Paydock API ? Operational
90 days ago
100.0 % uptime
Today
Paydock Database ? Operational
90 days ago
100.0 % uptime
Today
Paydock Widget ? Operational
90 days ago
100.0 % uptime
Today
Paydock Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Payment Services Operational
90 days ago
100.0 % uptime
Today
MPGS gateway ? Operational
90 days ago
100.0 % uptime
Today
Accertify service ? Operational
90 days ago
100.0 % uptime
Today
Advam gateway ? Operational
90 days ago
100.0 % uptime
Today
Afterpay gateway ? Operational
90 days ago
100.0 % uptime
Today
Zai (Assembly Payments) gateway ? Operational
90 days ago
100.0 % uptime
Today
Authorize.Net gateway ? Operational
90 days ago
100.0 % uptime
Today
Bambora gateway ? Operational
90 days ago
100.0 % uptime
Today
Bpoint gateway ? Operational
90 days ago
100.0 % uptime
Today
EMS gateway ? Operational
90 days ago
100.0 % uptime
Today
Braintree gateway ? Operational
90 days ago
100.0 % uptime
Today
CyberSource gateway ? Operational
90 days ago
100.0 % uptime
Today
eWay gateway ? Operational
90 days ago
100.0 % uptime
Today
Ezidebit gateway ? Operational
90 days ago
100.0 % uptime
Today
Ezidebit 3.5 gateway ? Operational
90 days ago
100.0 % uptime
Today
Fat Zebra gateway ? Operational
90 days ago
100.0 % uptime
Today
Fiserv gateway ? Operational
90 days ago
100.0 % uptime
Today
Flo2Cash gateway ? Operational
90 days ago
100.0 % uptime
Today
Forte gateway ? Operational
90 days ago
100.0 % uptime
Today
Merchant Warrior gateway ? Operational
90 days ago
100.0 % uptime
Today
NAB gateway ? Operational
90 days ago
100.0 % uptime
Today
Paperless Transactions gateway ? Operational
90 days ago
100.0 % uptime
Today
Payment Express (Windcave) gateway ? Operational
90 days ago
100.0 % uptime
Today
PayPal gateway ? Operational
90 days ago
100.0 % uptime
Today
PayPal Checkout gateway ? Operational
90 days ago
100.0 % uptime
Today
Pin Payments gateway ? Operational
90 days ago
100.0 % uptime
Today
Secure Pay gateway ? Operational
90 days ago
100.0 % uptime
Today
Zepto (Split Payments) gateway ? Operational
90 days ago
100.0 % uptime
Today
SQID gateway ? Operational
90 days ago
100.0 % uptime
Today
Stripe gateway ? Operational
90 days ago
100.0 % uptime
Today
Westpac PayWay gateway ? Operational
90 days ago
100.0 % uptime
Today
Worldpay gateway ? Operational
90 days ago
100.0 % uptime
Today
Zip gateway ? Operational
90 days ago
100.0 % uptime
Today
FlyPay gateway Operational
90 days ago
100.0 % uptime
Today
Adyen gateway ? Operational
90 days ago
100.0 % uptime
Today
Qualpay gateway ? Operational
90 days ago
100.0 % uptime
Today
Till gateway ? Operational
90 days ago
100.0 % uptime
Today
Moneris gateway ? Operational
90 days ago
100.0 % uptime
Today
Elavon gateway ? Operational
90 days ago
100.0 % uptime
Today
First American gateway ? Operational
90 days ago
100.0 % uptime
Today
EFTPOS gateway ? Operational
90 days ago
100.0 % uptime
Today
Diners club gateway ? Operational
90 days ago
100.0 % uptime
Today
Vii Gateway ? Operational
90 days ago
100.0 % uptime
Today
Gpayments service ? Operational
90 days ago
100.0 % uptime
Today
Visa SRC service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Standard Security Patching - Non-Impacting May 16, 2024 13:00-16:00 UTC
Description of Maintenance: Standard Security Patching

Outage/Impact: Paydock does not anticipate any impact to customers during the change window.

Scheduled Start: 11:00 pm AEST | 16/05/2024

If you have any concerns, please don't hesitate to contact the Paydock support team on:

Email: support@paydock.com
Posted on Apr 02, 2024 - 03:45 UTC
Past Incidents
May 3, 2024

No incidents reported today.

May 2, 2024
Failed payments after updating expiry date
Resolved - The incident has been resolved and we have tested the fix successfully.
May 2, 23:11 UTC
Update - Engineers working on fix.
May 2, 14:37 UTC
Update - Fix has been implemented and build has passed.
The next stage is to deploy and test it in the sandbox before deploying it to production.
May 2, 13:07 UTC
Update - We are continuing to work on a fix for this issue.
May 2, 11:00 UTC
Identified - The issue has been identified and a fix is being implemented.
May 2, 10:54 UTC
Investigating - At present we have identified the issue where gateway tokens could be saved incorrectly, this can happen when Customer initially was created using OTT and then card expired and used decided to update expiry.

Fix has been found and team are working towards fix.
May 2, 10:53 UTC
May 1, 2024

No incidents reported.

Apr 30, 2024
Payment Processing Disruption with FlyPay v1
Resolved - We can see Flypay v1 charges going through successfully.

Please reach out to support if you are experiencing any further issues.
Apr 30, 06:18 UTC
Investigating - We’re currently experiencing an issue with FlyPay v1, which is preventing payments from being processed. This issue is on the payment service provider side, and we’re working with their team to resolve it.

We will provide an update soon.
Apr 29, 15:11 UTC
Apr 29, 2024
Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

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