How to set up notifications

Core Principals

  1. Event - when something happens with your customer. An example is when there is a "Transaction Failure"
  2. Templates - you can make an "Email/Sms/Webhook" to send to your customers when an Event occurs
  3. Notification - is created when you have an Event connected to a Template.

What do the realtime payments notifications mean?

What you can do

You can configure your Notifications, and decide which Template you want to send off on which Event

Under the Notifications Tab

  1. You can see your current events here;
  2. Click Actions > Test (to test your notifications happening);
  3. Click Actions > Remove (to remove a notification).

Under the Add New Tab:

  1. Choose Event from the dropdown list;
  2. Select the 'Notification Type' in the dropdown list that appears;
  3. Pick Template or create a new one;
  4. Fill in the 'Payload Destination' (where the notification will be sent) and 'From' fields;
  5. Specify the subject and click 'Add notification'.

Under the History Tab:

  1. Go here to see what notifications have been sent in the past;
  2. Sort by type, date, Event, destination, or status;
  3. You can resend a Notification;
  4. Download your past Notifications as a CSV file.

Under the Templates Tab:

  1. Add an SMS or EMAIL Template here;
  2. Completely customize an EMAIL Template via our "Template designer" or "Raw Html";
  3. Edit existing Templates by going to Actions > Edit;
  4. Delete a Template , go to Actions > Edit > Remove.

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