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How to activate/deactivate merchants

You can activate/deactivate merchants from your Master Merchant account, e.g., pause their active integration with Paydock and reinstate it at any time you want.

How to deactivate merchants

  1. From your Master Merchant dashboard, go to the Merchants section;
  2. Click Actions next to the merchant in question;
  3. Press the Deactivate button;
  4. Click Deactivate in the pop-up window for completing the deactivate process.

Success! The merchant’s company, its API keys and tokens are completely deactivated. All system processes, including 3DS and widgets, stop working.

How to activate merchants

  1. From your Master Merchant dashboard, go to the Merchants section;
  2. Click Actions next to the merchant in question;
  3. Press the Activate button;

Success! The merchant activated successfully.

You can also activate/deactivate merchants using the Paydock API. To do this, please use the provided API calls: 

  • POST /v1/scope/brand/companies/:id/activate-sign-in for activating merchants;
  • POST /v1/scope/brand/companies/:id/deactivate-sign-in for deactivating merchants.
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