Auto Void Feature

Auto Void overview

This feature allows you to void a transaction if a timeout or unexpected error occurs at the gateway, reducing the risk of duplicated or unsynchronised charges. By using this feature, you can automatically void a charge if you do not receive a response from the payment gateway within a period of time which you determine. After the transaction is successfully voided, the charge status becomes Canceled. The feature also provides responsive status updates for charges within your Dashboard and can be selected for individual gateways.

How to enable the Automatic Void feature

You can enable the void feature when connecting/editing a gateway as shown below:


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