Whitelist IPs

What is the 'Whitelist IPs' feature?

The option to whitelist IP addresses is available in the Profile Menu > Company > Security:

This is a great security feature that eliminates risks of unauthorised access to the Paydock account and API endpoints. Only permitted IP addresses that have been added to the dashboard will be granted access. 

For example, if your login or API credentials were stolen or disclosed to third parties, they will not be able to make use of them because their IP address is not in the list of the allowed ones.

How to use it?

Enter the IP address and choose the number of bits that will be checked in this IP address. Every part of the IP address separated by the dot equals 8 bits. For instance, if you have a network with a range of IP addresses but all of them start with 172. If you want to whitelist all of them, you can just choose 8 bits. As a result, all IP addresses that start with 172 will be whitelisted:,,, 172.X.X.X, etc.

You can add an unlimited number of IP addresses by clicking the  + sign. If you want to remove an  IP address from the whitelisted ones, please click the - sign

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us