What is the difference between Reference and Description?

In Paydock, you might have seen both the Reference and Description fields. While they may seem similar, there are some key differences between the two. 

Items that have the "Reference" field:

  • Customer
  • Subscription
  • Transfer

In the Reference field, you can put a Customer, Subscription, or Transfer ID that corresponds to the one they have in your internal system, so that you can easily find the corresponding record in Paydock or in your other systems.

Entities that have Description field:

  • Subscription Description
  • Transfer Description

You can use the Description field to add any notes about the transaction that you may need for reference later. 

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us