What is the difference between Reference and Description?

In the PayDock system, you might have seen such fields as Reference and Description. If you wonder, what the difference between these fields is, which seem very similar, this article is for you.

Entities that have Reference field:

  • Customer
  • Subscription
  • Transfer

In the Reference field, you can put Customer, Subscription or Transfer ID that corresponds to the one they have in your internal system, so that you can easily find the required record in PayDock or in your system.

Entities that have Description field:

  • Subscription Description
  • Transfer Description

You can use the Description field to add any details you find necessary, for example, the purpose of the donation or maybe something to keep in mind about this subscription or transfer.

Feel free to use both Reference and Description the way you find the most helpful :)

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